Privacy Policy
Effective Date: September 6, 2026
Raniya ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit raniya.org (the "Website") or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and business name when you submit a form, use our chat widget, or otherwise contact us.
- Communication Data: Messages sent through our website chat widget, email, or phone.
- Usage Data: Basic technical information such as IP address, browser type, and pages visited, collected automatically for site analytics.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide requested services
- Communicate with you about our services, including via phone call, text message (SMS), or email
- Improve our website and services
- Comply with legal obligations
3. SMS and Communication Consent
If you provide your phone number, you may receive calls or text messages from Raniya related to your inquiry or our services. Message and data rates may apply. You can opt out of SMS communications at any time by replying "STOP" to any message, or through any other reasonable method — including contacting us by phone, email, or in person. We will honor opt-out requests as quickly as possible, and no later than 10 business days from when we receive them. Consent to receive SMS is not a condition of purchasing any service.
4. How We Share Information
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers who help us operate our business (e.g., scheduling, communication, or CRM platforms), under confidentiality obligations
- Authorities, if required by law
We do not share SMS opt-in consent or phone numbers with third parties for marketing purposes.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at hello@raniya.org.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions about this Privacy Policy, contact us at: